Let’s Get Real — Your Questions, Answered

Curious? Nervous? Fiercely ready but still have doubts? You’re not alone.
You don’t need to have it all figured out to take the first step—but you do need to want radical change.

This FAQ is here to answer your real questions, set expectations, and make sure you know exactly what you’re signing up for. No fluff, no sugar-coating—just clarity, honesty, and unapologetic support.

What is life coaching and what’s not?

Life coaching here is not about fixing you. You’re not broken.
It’s a partnership—a powerful, honest space to be seen, challenged, and supported as you reclaim your power.

It is:

• A safe, empowering, and radically honest space to be heard
• A process of deep insight, action, and accountability
• Grounded, human, intersectional, and zero-judgment

It’s NOT:

• Therapy or mental health treatment
• Advice-giving or telling you what to do
• A quick-fix or “motivation” session
• For those seeking comfort over change

Can I get support for mental health issues through coaching?

Coaching is not therapy or a substitute for mental health treatment. If you’re facing serious mental health challenges, I’ll always refer you to a qualified professional. My work is about empowerment, growth, and moving forward—not treating clinical issues.

How does the application process work?

Step 1: Click “work with ME” or go to Contact page: Sent a message. Tell me what you’re navigating and what you want instead. I’ll reply by email within 2 days with the best next step.

Step 2: Once we decide to work together.

Step 3: you’ll receive everything you need to begin:your contract (My commitment, data protection, professional boundaries—the boring but necessary stuff that keeps you safe), your session schedule, and a secure Stripe payment link..

Can I switch phases or repeat a phase?

No if you already started or are half way of the phase. You can repeat a phase or move to the next one as you grow—just let me know if something is not working and we’ll tailor rest of your journey together. This is your journey, your time, your choice.

How soon can I start after applying?

Once your application is reviewed and you’re invited, you can start as soon as we schedule your first session. I respond to all applications personally.

What’s the commitment and investment?

• 7 weeks — £800: One single phase of life-altering transformation.
  Preferential rates are available for those continuing to the next phase or committing fully.
• 21 weeks — £2100: The full, unapologetic journey through all three phases.
• Weekly or bi-weekly 1:1 sessions, tailored to your pace.
• This journey demands emotional, mental, and energetic commitment—not just money.
• Your guarantee: Whatever program you choose, you’re free to stop at any time.There’s no refund for sessions already used—but you’ll only be charged for the sessions completed (£150 per week), and any remaining balance will be returned. No explanations needed.

How much time will I need to commit each week?

Expect to spend 90 minutes per 1:1 online session (weekly or bi-weekly), plus time for homework, reflection, and integration. For best results, plan on 2–3 hours total per week dedicated to your transformation. Any extra time you invest is for your own benefit. This deep work becomes second nature emotional empowerment is a lifestyle.

What if I’m not sure this is for me?

That’s okay. This work is not for everyone.
If you’re craving comfort, quick fixes, or someone to tell you what to do—this isn’t it. I’m not that person; that goes against my core values and beliefs.

But if you’re ready to face yourself fully, claim your power, and stop ticking other boxes but your own, you’re in the right place.

What if I get emotional or want to back out?

Let me be real with you:
You will want to quit. You will hit a wall. If you don’t, you’re not human—are you?

Breakdowns are part of the work. Real growth demands it.
You’ll have breakthroughs, and you’ll have moments when you want to walk away (maybe you’ll even hate me a little—I can take it).

But I will hold the space for you, every step of the way.
I won’t let you down, and I won’t let you give up on yourself.
I know what it’s like—I’ve been there, I know how it feels, and I know what’s waiting for you on the other side.

This is radical, real work. If you’re ready to show up for yourself, I’ll show up for you—no matter what. That is my promise to you.

How do you support clients between sessions?

You’ll have access to email support for questions, accountability, and sharing breakthroughs between sessions. I’m here to hold space, keep you moving forward, and sit with you in the mess—crying and laughing together. (I’m a little goofy at times; laughter is part of the healing process!)

Professional healthy boundaries?

Boundaries are essential for powerful coaching. I’m here as your coach—not your friend or therapist. I hold a safe, non-judgmental space, but I will challenge you. I expect you to show up honestly and respect the process. There are rules and lines in the sand, but there is also sisterhood. We’re clear about our roles so this work can be truly transformative.

What if I’m not satisfied with the program or the results—are those guaranteed?

Radical transformation requires your full commitment. I guarantee my presence, honesty, and support—but I can’t guarantee outcomes. Results depend on your readiness and willingness to do the work. If you need to pause or stop, see my flexible refund policy.

What’s your refund and cancellation policy?

Due to the exclusive, high-commitment nature of this program, all sales are meant to be This program is designed for deep commitment, but I know life happens and real empowerment requires flexibility.

If you decide to pause or withdraw partway through the program, you have options:

• You can take a break and reschedule your remaining sessions—no judgment, just let me know.
• If you choose to stop completely:
  I will refund the unused portion of your payment, minus my standard hourly rate (£15) for any sessions already attended or scheduled.
  (No “show up” counts—only the sessions you actually attended are charged.)

While all sales are intended to be final, I believe in fairness, understanding, and treating you like a human, not a transaction. This is coaching—not a jail sentence.

If you need to make a change, just reach out. We’ll handle it together, with respect and clarity.

Is my information confidential?

Yes. I fully comply with UK data protection laws, ethical standards, and best practices to ensure your privacy and confidentiality.

Your personal information and coaching sessions are treated with the utmost respect and discretion.

However, as required by law and professional ethics, I am obligated to collaborate with authorities and may be compelled to disclose information in specific circumstances, including but not limited to:

• Risk of serious harm to yourself or others
• Suspected abuse or neglect
• Legal court orders or investigations

Outside of these exceptional situations, your confidentiality is strictly maintained.

How private are the coaching sessions?

Confidentiality is paramount. Everything you share is held in strict confidence, in line with UK data protection laws and coaching best practices—except in rare cases where disclosure is required by law.

What payment methods do you accept?

All payments are handled securely online via Stripe. Major credit and debit cards accepted.

Is there a payment plan available?

I don’t personally provide payment plans, but Stripe offers several options. Being ready with your finances is part of your commitment and accountability—essential to this program.

What technology do I need for the sessions?

All you need is a stable internet connection, a device with a camera and microphone (laptop, tablet, or phone), and a private space where you feel comfortable. No fancy tech required—just show up as you are. Sometimes, I’ll ask you to show up without any makeup. Don’t worry, I’ll be bare-faced too. This isn’t about how we look—it’s about who we are.

Only online?

Yes, all coaching is 100% online—so you can join from anywhere in the world. Flexible, accessible, and designed for your real life. In the future, local options may be added, but for now, it’s exclusively online.

Are sessions recorded?

Sessions are not recorded unless you specifically request it and give written consent. Your privacy and trust come first.

Do you offer bilingual sessions? 

Yes! I am fully bilingual in English and Spanish, and I offer coaching sessions in both languages.
Whether you prefer to express yourself in English or Spanish, you’ll be met with cultural nuance, deep understanding, and authentic support.
Your coaching experience will always honor your language and identity.

Is BetterSelf Coaching inclusive? Who do you work with?

Yes—radically so. BetterSelf Coaching is unapologetically inclusive and intersectional.
I work with women and trans women of all backgrounds, cultures, and identities, and anyone ready for deep, real transformation.
You will never be asked to justify who you are, how you identify, or where you come from.
This is a zero-judgment space rooted in lived experience, authenticity, and fierce belonging.

If you’re ready to claim your power and show up as your truest self, you’re welcome here—fully and without exception.

Why 1:1 client load small?

I keep my 1:1 client load intentionally small, so you get my full presence. If you’re ready to show up for YOU and choose YOU, I’m ready to work with YOU.

Ready when you are.